Temporary Quality Assurance Agent - Seaside, OR

Wyndham Vacation Ownership, the world's largest vacation ownership company and Fortune Magazine Most Admired Company is currently seeking a Seasonal Quality Assurance Officer to float between Seaside OR and Long Beach, WA.
The Quality Assurance Officer (QAO) follows Best Practices to include completing sales documents for WVO owners, & supports sales through training, retention & compliance evaluations & reporting. Additional responsibilities include completing after sale follow up activities, providing on-going product knowledge training for sales teams, monitoring rescission rates, and communicating results to site leader &/or management. The QAO reviews and analyzes rescission information, makes observations, completes reports, and assesses program progress. The QAO partners with all site departments to support sales.
Assist sales in accomplishing compliance and retention goals
Complete closing for all sales
Utilize closing opportunity to identify areas needing improvement for sales professional
Partner with management to develop successful training activities including observation reviews, ride-along and other activities.
Serve as QAO according to Sales Quality Assurance Best Practices
Complete owner follow up during and after rescission period involving sales participation as necessary
Provide management continuous feedback evaluating program success

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